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Your Voice Counts - How to Ace That Phone Interview

Many people overlook the importance of a phone interview. You may assume that a phone interview is very impersonal. To a certain extent it is but an efficient phone candidate would try to fashion his voice and his tone and manner of speaking to impress his phone interviewer with an open, gregarious introduction of himself. He knows how to ň€śsmileň€ť over the phone. He knows phone etiquette. If a phone interviewer were an experienced one, he or she would be able to assess the phone candidates gestures and attitudes by studying his or her tone of voice, words used and manner of speaking.


Writing a Resume for a Gulf Job

If you have set your heart on a Gulf job, chances are that you are applying through all means. You are sending your resume to employment consultants, posting it on job websites and also directly applying to the companies in the Middle East. No matter which industry or sector or which level of job you are applying for in the Gulf, it is your resume that is your first introduction with the employer. So, it must be immaculately framed, market you well in front of the recruiter and prove your worth to the recruiter. Especially, for a Gulf job, where the recruiter would hardly have an idea of the company that you are working for in your own country, a detailed but lucid resume is required that will appropriately highlight your achievements, projects, and skills.

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Business Analyst In Insurance Domain

The right balance of information and technical knowhow is needed for a Business Analyst to successfully complete his job in any sector. This dictum applies to the Insurance sector as well.

A Business Analyst should be well versed with the information that is needed for any Insurance professional to work in the Insurance domain. Since he has to analyze the processes and then help in the development of essential software for the projects in the Insurance sector, he needs to have both đ€“ the information required of an Insurance professional and the technical knowledge required for the establishment of software designed for this sector.

Insurance as is known is generally divided into three major divisions: Life Insurance (dealing with safeguarding life and the risk of mortality and critical illnesses), General Insurance (dealing with the risk of damage to immovable property, motor, cargo, marine, household, and fire insurance), health insurance (dealing with risk of illness and disease, and thus covers reimbursements, medical claims, operation of panel doctors, cashless hospitalization, co payment etc.) The level of knowledge and range required is different in each stream and hence a Business Analyst has to have a certain demonstrable understanding of the workings of the particular streams in the sector and also desirably, adequate level of experience in the sector.

Functional Knowledge of Insurance applications is also essential, like new business, channel management, policy servicing, claims management, underwriting, reinsurance and finance. Along with knowledge of the business processes of the particular client company, a brief and thorough understanding of the requirements given by the regulatory authority of the Insurance industry is also mandatory. The terminology is varied for the Insurance sector, with changes even within the sector, for the different streams of the sector.  Knowledge of these unique terminologies will help the Business Analyst to understand the client who is the end user"s expectations and he will be able to draft them better into requirements efficiently.

Once functional requirements are known, the technical knowhow is also essential for any good Business Analyst to communicate to his software developer"s team about the client user"s expectations from the project.  The Business Analyst should be aware of the basic MS- Office tools like Microsoft Word, Ms PowerPoint, MS Excel, MS Visio, MS Access, and MS Project). These help in collating data and presenting it in proper format. Then knowledge of relational databases is also important for understanding the technicalities of Querying and Support. Basic programming languages that are used by software developers should also be known to the Business Analyst so that he can understand the developer"s problems or point of view. These programming languages could be ASP, Dot Net, JAVA, J2EE, XNL, HTML etc.  In addition to these, knowledge and experience in insurance business applications, content management systems, portals, data warehousing tools can give any Business Analyst that extra edge over others standing next to him.

Thus, it"s quite clear that a Business Analyst in the Insurance domain needs to know both sides of the coin đ€“ the knowledge of insurance business processes and the relevant Insurance software packages.






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